Software & Hardware Troubleshooting and Support for Utilities
Raybern Helps Create a Unified Business Platform Specific to Your Utility's Needs
Streamlining your operations to create incremental efficiency that reduce operational costs and increase revenue.
Our goal is to get the most out of your existing systems and identify opportunities for improvement.
At Raybern, the needs of our Utility customers come FIRST
Operational Management
Raybern makes it easier by helping utilities understand their data, enabling proactive management and early insight into system performance.
Implementation
Whether it’s AMR or AMI, we understand the value of detailed requirements and getting input from ALL utility stakeholders.
Project Management
We deliver timely project management on all aspects of the installation to ensure the success of your smart meter implementation.
Revenue Assurance
Our audits ensure that your billing data is current and correct. This is an efficient way to recoup lost revenue caused by inaccurate inputs.
Surge Support
Additional expertise and support to reduce resource constraints, allowing faster product and system implementations.
On-Demand Troubleshooting
On-site and remote support to resolve issues with billing data, reading errors/issues, software configurations.
Raybern System Performance Checkup:
Evaluate Meter Reading System Configuration and Validation
Review Problematic End Points Causing Manual Read Entries
Analysis of Billing Exceptions Causing Manual Manipulation of Reads in Billing System.
Common Pain Points
-
Meter Reading Problems (Software or Hardware)
-
Billing Problems
-
Customer Service Problems
Serving Utilities In
CT, DE, GA, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT
Partners
ABOUT US
As Founder & CEO of Raybern Utility Solutions, Ann Marie Ronan’s goal is to ensure that utilities have the tools in the field and the understanding to get the best value out of their resources. The Raybern team is experienced with all aspects of a Utility’s daily operations including: billing, read management, meter replacement and inventory management, work order management, and asset management.
Raybern understands the challenges being faced by all stakeholders in the client’s utility. Raybern's knowledge and expertise helps utilities optimize their systems so they can realize the full value out of the investment they have made.
Raybern Utility Solutions is a woman owned business. We are committed to hiring and training Veterans, women and minorities to address the growing need to supply the utilities industry with highest level of talent available.
Office Locations
1213 Purchase Street, Unit 2, New Bedford, MA 02740
470 James Street, Unit 11, New Haven, CT 06513
127 Highway 206, Hamilton, NJ 08610