Water utilities face immense pressure to efficiently manage their distribution networks. From meeting customer demand to minimizing non-revenue water loss, the margin for error grows slimmer each year. Whether the Utility is reading their meters remotely through a Drive By system or through an Advanced Metering Infrastructure (AMI) the data presented is a powerful tool to enhance decision-making.
Pinpointing Issues Through Pattern Recognition
Meter analytics allow utilities to identify anomalies and issues that impact distribution efficiency. By establishing data baselines and evaluating trends, even slight deviations become apparent over time. Abnormal usage levels may indicate leaks, while continuous low flow could signify inaccurate meter readings, and identification of theft.
Utilities can also detect infrastructure issues, like zones with higher than average non-revenue water loss. Comparing metrics across zones and assessing factors like pipeline age and material allows for targeted asset management. Meter data provides visibility where there was once guesswork.
Optimizing Operations
Consumption data presents opportunities to optimize operations. Water utilities can shift more supply to high-demand periods based on usage patterns, reducing energy costs. Coordinating storage tank draining and refilling based on demand data also minimizes water age and improves quality.
With sound data practices, decision-making enhances across departments – from engineering to billing to customer service.
Proactively Engaging Customers
Meter data further enables customer engagement. Utilities can provide usage reports, leak alerts, and comparisons to encourage conservation. During supply challenges, utilities can implement targeted messaging to high-use customers. Transparency with usage data enables a Utility’s customer to take control of their water consumption, and ultimately, their bill.
Meter Reads are no longer just a billing tool - the data they present form the foundation which can better assist a Utility in making balanced decisions when faced with limited resources. Meter analytics help boost distribution efficiency, improve operations, reduce non-revenue water loss, and engage customers. With expertise in these areas, utilities can realize the full potential of their technology investments.
Contact Raybern Consulting to learn more about how we can help you leverage your data for optimization.